What is Microsoft Teams Phone?
Stay connected while working from any location, whether in the office, on the go, or at home, with voice and video calls through VoIP and PSTN with Teams Phone. Microsoft Teams Phone provides a comprehensive telephony solution that integrates seamlessly with the rest of the Microsoft Teams platform.
Integration of Microsoft Teams Phone into the broader framework of the Microsoft Teams platform ushers in a plethora of advantages for businesses and organizations, including:
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Enhanced Productivity: By seamlessly integrating Microsoft Teams Phone, employees gain the ability to engage in calls directly from within the Microsoft Teams app, eliminating the need to toggle between disparate applications. This synergy engenders heightened productivity and operational efficiency, empowering employees to manage their communication in a single application.
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Amplified Collaboration: Microsoft Teams Phone empowers users to not only conduct inbound and outbound calls but also participate in group audio and video conversations—all within the confines of the Microsoft Teams app. This seamless integration fosters an environment wherein colleagues can collaborate and synergize efforts, transcending geographical barriers and device constraints.
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Cost Savings: Embracing Microsoft Teams Phone provides economical alternative to conventional telephony systems, eradicating the demand for costly hardware and equipment. Furthermore, its harmonious amalgamation with the broader Microsoft Teams platform translates to reduced communication expenses and simplified workflows.
Benefits of Microsoft Teams Phone
Call
Recording
Facilitating call recording, Microsoft Teams Phone empowers users to capture conversations for future reference, streamlining the management of vital dialogues.
Auto -Attendants
Through the auto-attendant functionality, Microsoft Teams Phone renders a polished greeting and call routing service for incoming calls, augmenting the efficacy of call handling.
Voicemail
Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.
Call Forwarding
With Microsoft Teams Phone, users can effortlessly reroute calls to alternate numbers or devices, ensuring continuous connectivity and availability, even when not at their primary workstation.
Call
Queuing
Route callers to people in your organization who can help with a particular issue or question. Call queuing capabilities prove invaluable in maintaining efficient call management, especially during periods of heightened call traffic.
Voice-enabled channels
Collaborate and share information within the channel while taking calls in the call queue.
By harnessing these capabilities, Microsoft Teams Phone fosters a communication environment that's not only dynamic but also attuned to the demands of modern businesses and organizations.