What is Microsoft Teams Phone?
Stay connected while working from any location, whether in the office, on the go, or at home, with voice and video calls through VoIP and PSTN with Teams Phone. Microsoft Teams Phone provides a comprehensive telephony solution that integrates seamlessly with the rest of the Microsoft Teams platform.
The implementation of Microsoft Teams Phone offers versatility, adaptable to diverse business or organizational requirements.
As a pivotal constituent within the Microsoft Teams platform, Microsoft Teams Phone furnishes an all-encompassing telephony remedy seamlessly woven into the platform's fabric.
With an extensive array of functionalities, Microsoft Teams Phone emerges as the optimal choice for businesses and organizations seeking to elevate their collaboration capabilities.
Simplified, enterprise-grade calling
Microsoft teams
Transfer & Ring Back
Transfer a call to a colleague and select ring back if there's no answer.
Make & Answer Calls
Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number.
Merge Calls
Bring someone else into your one-on-one or group call with the merge function.
Transfer calls between devices
Whether on the go or at a desk, at home, or in the office, transfer calls from one device to another while on a call.
Transcribe your calls
Transcribe calls no matter where you are. Focus on what's being said, knowing you'll be able to go back to the recording and transcription afterwards.
Integration of Microsoft Teams Phone into the broader framework of the Microsoft Teams platform ushers in a plethora of advantages for businesses and organizations, including:
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Enhanced Productivity: By seamlessly integrating Microsoft Teams Phone, employees gain the ability to engage in calls directly from within the Microsoft Teams app, eliminating the need to toggle between disparate applications. This synergy engenders heightened productivity and operational efficiency, empowering employees to manage their communication in a single application.
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Amplified Collaboration: Microsoft Teams Phone empowers users to not only conduct inbound and outbound calls but also participate in group audio and video conversations—all within the confines of the Microsoft Teams app. This seamless integration fosters an environment wherein colleagues can collaborate and synergize efforts, transcending geographical barriers and device constraints.
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Cost Savings: Embracing Microsoft Teams Phone provides economical alternative to conventional telephony systems, eradicating the demand for costly hardware and equipment. Furthermore, its harmonious amalgamation with the broader Microsoft Teams platform translates to reduced communication expenses and simplified workflows.
Call
Recording
Facilitating call recording, Microsoft Teams Phone empowers users to capture conversations for future reference, streamlining the management of vital dialogues.
Auto -Attendants
Through the auto-attendant functionality, Microsoft Teams Phone renders a polished greeting and call routing service for incoming calls, augmenting the efficacy of call handling.
Voicemail
Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.
Call Forwarding
With Microsoft Teams Phone, users can effortlessly reroute calls to alternate numbers or devices, ensuring continuous connectivity and availability, even when not at their primary workstation.
Call
Queuing
Route callers to people in your organization who can help with a particular issue or question. Call queuing capabilities prove invaluable in maintaining efficient call management, especially during periods of heightened call traffic.
Voice-enabled channels
Collaborate and share information within the channel while taking calls in the call queue.
By harnessing these capabilities, Microsoft Teams Phone fosters a communication environment that's not only dynamic but also attuned to the demands of modern businesses and organizations.
